I had to nip into Bangor today to have a new exhausted fitted to the truck, it had sounded a little throaty when I went to work last week and by the time I returned it had totally blown! I was expecting a huge bill, but £68 later I have a slightly quieter and no doubt legal truck again. Whilst I was in Bangor I had to exchange my Heart Rate monitor at School, as I had quite literally run the battery flat on the first one I borrowed.
I also had to get some blank CD’s and DVD’s so as the Exhaust Centre was just a stones throw from PC World I headed over. Now I hate PC World, it is more often than not staffed with people whose idea of customer service is to generally ignore everyone inn the shop other than there co-workers. I once went in to buy a Mac, and after waiting for 15 minutes for someone to serve me I left and brought one online. I wouldn’t have minded if the shop was busy but there were more staff than shoppers!
My real hate is I go in there so infrequently that the shop has totally changed round every time I go, and they seem to be able to design the aisles so that you can’t actually see what’s down them without walking along them. So I walk in and after looking lost for about a minute, I was actually asked what I was looking for. To which the reply came you need the recordable media aisle.
Recordable Media, they are just CD’s last time I went shopping, however at least there customer service had improved. I look for the cheapest and head to the till, where what can only be described as the ‘work experience’ kid was on the till. I say ‘work experience’ but I am probably given school kids a bad name. Anyway this boy serves me, and manages to totally screw up selling me two items, by running my card through four times, yet selling me nothing.
The supervisor comes over and says ‘Sorry, your card is frozen, you’ll have to phone your bank to clear it’ and promptly walks off. So I am left standing there CD’s and DVD’s one hand and a useless piece of blue plastic in the other that used to be a bank card.
‘and what am I supposed to do about buying these CD’s’
‘Phone your bank’
‘So I have to drive back to Llanberis, phone my bank and drive back’
‘You could go to Bangor High street’
‘Cheers for that, any chance of a discount voucher for the inconvenience’
‘Well we could try another till’
I was flabbergasted I mean they were just going to let me walk out, and deal with my bank, after they basically screwed up and caused the problem in the first place! Anyway the other till worked, but I swear they are a special breed in that shop!